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Guest Service Agent Jobs Australia

Are you prepared for a once-in-a-lifetime chance to live and work in the Red Centre of Australia At the award-winning Ayers Rock Resort in Yulara, Northern Territory, Voyages Indigenous Tourism Guest Service Agent Jobs Australia to join their team. This is more than just a job; it’s a once-in-a-lifetime opportunity to develop your hospitality skills, interact with visitors from around the globe, and live close to Uluru, one of Australia’s most famous landmarks. This might be the career change you’ve been waiting for if you have a strong desire to serve guests, enjoy making memories, and are keen to work in an absolutely unique setting.

Guest Service Agent Jobs Details

  • Job Title: Guest Service Agent Jobs Australia
  • Employer: Voyages Indigenous Tourism Australia
  • Location: Yulara, Northern Territory (20 minutes from Uluru)
  • Job Type: Permanent, Full-time
  • Shift and Schedule: Shift work (rotating schedules, including weekends and holidays)
  • Closing Date: September 25, 2025
  • Benefits: Relocation assistance up to $700, on-site discounts, staff housing, meals, gym and pool access, career growth opportunities

Principal Tasks and Accountabilities

As a member of the Front Office Team, you will be the initial and final point of contact for visitors to the resort. Among your duties are serving as an ambassador for Ayers Rock Resort and making sure each visitor is made to feel at home. providing outstanding customer service at every turn in the visitor’s journey. effectively managing check-ins and check-outs. Accurately and securely processing hotel payments and charges. helping visitors with reservations, questions, and special requests. helping coworkers keep the front desk running smoothly. delivering satisfying and unforgettable visitor experiences in order to uphold the ideals of Voyages Indigenous Tourism Australia.

Why Work at Guest Service Agent Jobs Australia

This job is more than just a front desk job; it’s a lifestyle shift with amazing benefits and chances for personal development.

Distinct Place

Imagine having Uluru, one of the world’s most spiritually and culturally significant landmarks and a UNESCO World Heritage Site, only 20 minutes from where you work. On your days off, you can visit Kata Tjuta (The Olgas), explore the desert, and take in the Red Center’s stunning sunsets.

Competitive Salary and Benefits

Ayers Rock Resort provides a number of perks to enhance your vacation and professional experience, such as:

  • Assistance with relocation up to $700
  • Staff accommodations at a reduced rate
  • Daily meals while on duty
  • Staff discounts for the entire resort
Career Advancement and Rewards

Voyages Indigenous Tourism Australia is dedicated to supporting staff members’ professional development. Following a year of service, you will be eligible for incentive programs such as:

  • Discounts on rentals
  • $700 bonus for vacation
  • Vouchers for a resort for your work anniversary
  • Bonuses for attendance and performance recognition
  • Opportunities for training and development are also offered to help you progress in the hospitality sector.
Social and Cultural Experience

You will interact with people from all walks of life as part of your job, including local visitors, tour groups, and foreign visitors. Additionally, you will have the chance to gain a deeper understanding of Indigenous Australian culture, which is woven throughout the resort’s operations and visitor experiences.

Proficiency and Credentials

In order to succeed as a guest service representative, you ought to possess:

  • prior work experience in customer service, front desk, or hospitality positions.
  • outstanding interpersonal and communication abilities.
  • strong attention to detail and organizing abilities.
  • a focus on the client and the capacity to maintain composure under duress.
  • knowledge of hotel management systems; familiarity with Opera Cloud is advantageous.
  • flexibility with regard to public holidays, weekends, and work schedules.

Above all, you should genuinely love providing exceptional service and making a lasting impression on visitors.

How to Apply

Applications for the Guest Service Agent position at Ayers Rock Resort close on September 25, 2025. Interested candidates should apply directly through the official Voyages Indigenous Tourism Australia

Apply