Location: Karachi, Pakistan
Job Type: Contractual – Full Time
Last Date to Apply: August 10, 2025
Overview
The State Bank of Pakistan (SBP), the country’s premier financial institution, is hiring an experienced and technically proficient IT Support Engineer Job for a contractual role in its Karachi office. If you are passionate about IT infrastructure, eager to work in a challenging banking environment, and possess deep technical knowledge, this opportunity is for you.
This role demands hands-on experience in troubleshooting Windows environments, network configurations, endpoint security, and remote user support. You’ll be joining a forward-thinking IT team that supports nationwide banking operations, digital banking solutions, and enterprise-level applications.
Key Responsibilities
- Install, configure, test, and repair IT equipment (desktops, laptops, mobile devices, printers).
- Provide support for operating systems and platforms like Windows, macOS, iOS, and Android.
- Support bank-end enterprise applications such as SWIFT and Bloomberg.
- Assist in endpoint security (antivirus, firewalls, patching) and maintain compliance with IT policies.
- Offer remote and on-site technical assistance to end-users, including executives.
- Handle issue logging, prioritization, and resolution through ticketing systems.
- Collaborate with system administrators, cybersecurity experts, and network teams.
- Participate in Business Continuity Planning (BCP) exercises and provide IT support at BCP sites.
- Document recurring problems, solutions, and support protocols.
- Remain up-to-date with emerging IT tools, technologies, and trends.
Eligibility Criteria
Education:
Bachelor’s or Master’s degree (16 years minimum) in:
- Computer Science
- Software Engineering
- Information Systems
- Computer Systems
- Telecom/Electrical/Electronics/Computer Engineering
(From HEC-recognized institutions or reputable international universities)
Experience:
Minimum 2 years of relevant experience in IT support or system/network administration.
Age Limit:
Maximum 35 years as of the advertisement date (relaxable based on qualifications and experience).
Required Technical Skills
- Operating Systems: Windows Server, Windows 10/11, macOS
- Remote Tools: TeamViewer, AnyDesk, RDP
- Directory Services: Active Directory, Group Policy Management
- VPN and Network: SSL VPN, OpenVPN, VPN Protocols, Firewall Config
- Security Tools: Antivirus management, Endpoint Protection
- Protocols: Remote Desktop Services (RDS), Access Control, VPN Config
- IT Service Management: ITIL Framework, Ticketing Systems
- Support Tools: Diagnostic & Debugging Tools
- Applications: SWIFT, Bloomberg
Soft Skills
- Strong communication and interpersonal skills
- Customer-first attitude
- Team collaboration and adaptability
- Time management and issue prioritization
- Willingness to work after-hours or on-call shifts when required
Job Summary
| Field | Details |
|---|---|
| Position | IT Support Engineer |
| Organization | State Bank of Pakistan (SBP) |
| Location | Karachi, Pakistan |
| Type | Contractual – Full Time |
| Total Positions | 01 |
| Experience Required | Minimum 2 Years |
| Education Required | 16 Years – Bachelor’s/Master’s in relevant field |
| Max Age Limit | 35 Years (Relaxation possible) |
| Posting Date | July 12, 2025 |
| Last Date to Apply | August 10, 2025 |
| Official Website | www.sbp.org.pk |
| Gender | No Preference |
Why Join SBP?
The State Bank of Pakistan offers a dynamic and collaborative work environment with exposure to cutting-edge banking and IT infrastructure. You will work alongside industry experts to support mission-critical systems that power the national financial sector.
How to Apply?
Candidates meeting the eligibility criteria can apply through the official SBP careers portal:
🔗 Apply Here – SBP Careers
Make sure to submit your application before August 10, 2025, and include all required documentation to be considered.
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